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Privacy Policy

 

Privacy Policy for CareConnect

Effective Date: June 1, 2023

1. Introduction

Welcome to CareConnect. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information that you may provide through our website and mobile applications.

2. Information We Collect

We collect various types of information to provide and improve our services, including:

  • Personal Information: When you register for an account, we collect personal details such as your name, email address, phone number, address, and payment information.
  • Childcare Provider Information: This includes details about your childcare services, certifications, insurance, and agency affiliations.
  • Parent Information: This includes details about your child, emergency contacts, and communication preferences.
  • Usage Data: We collect information on how you access and use our services, including device information, IP address, browser type, and usage patterns.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to track activity on our website and hold certain information.

3. How We Use Your Information

We use the collected information for various purposes, including:

  • Service Provision: To provide and maintain our services.
  • Communication: To contact you with updates, notifications, and other information related to your account.
  • Personalization: To tailor our services to better meet your needs and preferences.
  • Analytics: To monitor and analyze usage to improve our services.
  • Compliance: To ensure compliance with legal obligations and protect the rights and safety of our users and the public.

4. Information Sharing and Disclosure

We do not sell your personal information. However, we may share your information in the following circumstances:

  • With Your Consent: We may share your information with third parties if you have given us explicit consent.
  • Service Providers: We may employ third-party companies to facilitate our services, such as payment processors and IT service providers.
  • Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

  • Access and Update: Access and update your personal information through your account settings.
  • Delete: Request the deletion of your personal information.
  • Opt-Out: Opt-out of receiving marketing communications from us.
  • Data Portability: Request a copy of your personal data in a structured, machine-readable format.

7. Children's Privacy

Our services are intended for use by adults and not children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: info@careconnect.com
  • Phone: 1416.970.4800

By using our services, you agree to the terms of this Privacy Policy. Thank you for trusting CareConnect with your personal information.